IRS
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This letter is long overdue but hopefully you understand how traumatic a house fire can be, especially after being in the same home for over thirty years. I want to thank you and your company for the great job you did in restoring my home when I thought it would be impossible. The rebuilding process was amazing.

All of your office staff, crews and subcontractors did an outstanding job. Todd and Joe worked quickly and professionally while showing compassion and consideration for me at such a terrible time. Eric Neville and John Hazard worked diligently, while also being considerate of my state of mind.  I don’t think I’ve ever seen anyone with as strong a work ethic as John Hazard’s.
Paul and Ken did excellent work, going out of their way in working out details to my satisfaction and making any changes that I requested, all while keeping my spirits up, which I needed badly.

When Anthony first approached me and my family after the fire, I told him I needed someone I could trust to handle everything, and I found that in him and your company.  If I called him with a question or a problem, he returned my calls immediately and worked with me to resolve the matter.  Dealing with Anthony was a very positive experience, and I couldn’t have anyone better to do the job.

I have recommended your company several times.  Please feel free to call on me for references at any time.  Thank you for everything.

Grace Adkins
Smithfield, RI

 

“We appreciate all the help you gave us..”

Dorothy Beauregard
Lincoln, RI

 

“Your guys helped us out, and did it within the short time frame I set.
I'm very happy. “

Matt Maione
Dimeo Properties

 

When a fire started in our facility the sprinkler system activated immediately, limiting the fire damage but causing a great deal of water damage.  Our insurance agent referred Insurance Reconstruction Services. IRS responded within hours, and immediately started the process of getting us back to normal as quickly as possible.

We were concerned that the water damage on several floors below the fire might result in mold that could threaten the health of our residents.  The Water Out technicians were able to dry the entire area thoroughly, and we never had a mold problem.

The IRS team guided us through the restoration process in a professional manner, and kept us informed of their procedures and progress on a daily basis.  I was impressed with their sincere concern during that very difficult time.  Without their help the disruption to our normal operations would have been much worse.

I would definitely recommend Insurance Reconstruction Services to any health care facility that may encounter a similar situation.

Genevieve A. Francis, Administrator
Bay Tower Nursing Center

 

“Thank you for responding so quickly, especially since we needed your services on a weekend. Your people performed their jobs efficiently and professionally, and I appreciate the effort made by each one of them. Without your assistance we would have been faced with a greater disruption in our operations. Thanks, again. “

Scott DiChristofero, VP Finance
Gateway Healthcare, Inc.

 

“It has been our experience that the response time and professionalism of the folks at Insurance Reconstruction Services and Water Out are simply outstanding.  We can feel confident that our clients will be treated with care.  We strongly recommend the services of Insurance Reconstruction Services and Water Out, and proudly include them as a resource at our agency.”

David M. Soucy, President
Soucy Insurance Agency
Woonsocket, RI

 

“I’m sure glad IRS was available to help in a situation like this, especially on a weekend! They certainly provided a valuable service in an emergency, and performed professionally all through the process.“

Bob Mattos
Foster, RI

 

“It’s comforting to know that when a client has an emergency, and our office is closed, we can count on IRS to take care of their problem immediately.  Your people are real professionals – they know what they’re doing, and they get the job done.  I consider that a great added service to my clients.“

Bill Hunt, President
Shove Insurance, Inc
Pawtucket, RI

 

“I really enjoyed the work and workmanship of you and your crews. It was excellent in all respects. If I ever have a need for your services in the future, I will not hesitate to call you.“

David Hartford
North Kingstown, RI

 

“Thank you for all of your assistance, especially your expeditious nature.“

Julie Leddy, Executive Director
Coventry Housing Authority

 

“I was totally satisfied and appreciate everything you did for me."

June Starr
Fall River, MA

 

“I was pleasantly surprised to be treated with such respect, professionalism, speed and accuracy. Your people are truly exceptional individuals, and the code of ethics you have instilled in them speaks for itself."

Marie T. Longo
Providence, RI

 

“We want to thank you and your company for the great work you did for us.  We were very impressed with the way Ken and Paul performed their job.  They offered helpful suggestions, and really seemed to care about what they were doing.  In fact they acted as if they were working on the own homes.  We can’t say enough about the quality of their work.  We really appreciate everything they did for us.."

Bob and Libby Wentzell
Pawtucket, RI

 



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